Help Topics
Shipping Policy
Business Supply appreciates its customers and acknowledges you have a choice in where you chose to buy your office, technology and custom printed products. We do our best to provide the best prices for our merchandise without unreasonable additions for shipping. Business Supply utilizes different carriers in an effort to transfer the greatest savings possible to our customers.
We work hard to earn your business everyday.
95% Delivery to the 48 contiguous United States within 1-2 business days.
Please include accurate contact information (phone # and e-mail address) with all orders to expedite ensure the order is processed satisfactorily.
For Information on Sales Tax, Hawaii/Alaska, APO/FPO, and PO Boxes please scroll down to the bottom of the page.
Contact us if you are unable to receive shipments via UPS.
If you have any questions about shipping and delivery, don't hesitate to contact us via email at support@business-supply.com or call 1.800.676.0180. We are available from 8:00 a.m. through 8:00 p.m. (EST), and we respond to any inquiries or requests promptly.
Items that Qualify for Free Shipping
Shipping is FREE on all orders of items that qualify for free shipping where the subtotal is greater than $50.00. Orders under $50.00 are charged a flat fee of $6.95.
Orders placed by 2 P.M. Eastern Standard Time, excluding Saturdays, Sundays, and holidays, will ship the same day for all items that can ship via UPS, for next-business-day delivery to most locations in the 48 contiguous states.
95% of orders are delivered next-business-day.
Items that Do Not Qualify for Free Shipping
Items that do not qualify for free shipping are charged based on the weight of the item. These charges can be viewed at anytime in your shopping cart.
These items typically are not able to ship via UPS. They will usually ship via common carrier from our warehouse to your door within 1-4 business days. Most orders still arrive within 1-2 business days.
If you require inside delivery, additional charges may apply. Please contact us via email at support@business-supply.com or call 1.800.676.0180.
Custom Printing
Shipping options and charges are dependant on the items being ordered. Information and relevant shipping options and charges are available once the product is created.
Due to their unique nature, the ship dates of these items are dependant on when they are printed. An estimated ship date will appear in your shopping cart and at checkout.
Please view our special returns policy on Custom Printed Products.
Custom Printed products ship times are dependant on when they are printed. An estimated ship date will appear in your shopping cart and at checkout.
Sales Tax
Sales tax will only be automatically applied if your shipping address is in NC.
Hawaii/Alaska
At this time we are unable to ship to Alaska and Hawaii
APO/FPO
At Business Supply we have a proud tradition of being able to quickly and successfully deliver to our APO/FPO customers. We sincerely appreciate having the opportunity to support our overseas service members and their families.
Expect an additional 7 to 14 days for the order to arrive at your location. Circumstances unique to the individual MPO's and beyond Business Supply's control can possibly cause delays as long as 30 days.
We can ship most items that are designated in our site as "Next Business Day" items; though individual APO/FPO zip codes have restrictions that are specific to the overseas location they serve (we will contact you with any special situations we encounter in processing your order).
On the Business Supply registration page, use "APO" or "FPO" as appropriate in the City field, and select "Armed Forces AA/AE/AP" as appropriate in the State field. Please include accurate contact information (phone # and email address) with all orders to expedite this process.
Orders will ship via US Postal Service Priority Mail. Orders under $90.00 are charged a flat fee of $15.00. For orders $90.00 and above, the shipping charge will be 15% of your order total.
Custom Printed products ship times are dependant on when they are printed. An estimated ship date will appear in your shopping cart and at checkout.
PO Boxes
We regret that we are presently unable to ship to Post Office boxes.
If you have any questions about shipping and delivery, don't hesitate to contact us via email at support@business-supply.com or call 1.800.676.0180. We are available from 8:00 a.m. through 8:00 p.m. (EST), and we respond to any inquiries or requests promptly.
